Remote Operations management Jobs • Customer Service

The service chain operation manager ensures excellent customer service and maintains strong relationships with one of TOP customer of our company and third-party vendors. Purpose of position is interface between SDM / Service Owner (Customer) and OPM / operation in defined field in order to keep quality of the production. The manager is responsible for service chains of a specific business service / product cross various organizational units.

Join the team as Twilio’s next Product Operation Specialist 1 to support Porting and Hosting Operations, ensuring customers can seamlessly port phone numbers, manage number hosting, and experience reliable service during transitions. You’ll work across carrier networks, internal tools, and product teams to troubleshoot, coordinate, and optimize porting workflows at scale, playing a vital role in ensuring Twilio’s phone number experience remains best-in-class.

The Shift Lead is responsible for ensuring a seamless Client and Care Pro experience by supporting the Regional Associate team in staffing efforts, stabilizing escalations and supporting investigations, as well as other work to support the overall goals of the region during the assigned shift. This position provides support to the Regional Associates during the assigned shift.

Looking for a rock star to join our squad as a Remote Manager in Training. You’ll get to work from wherever you feel most productive, soak up wisdom from pros across different time zones, and get mentored by our awesome leadership team. There’s serious potential for you to level up into a leadership role within the company as we keep growing.

The Event Design and Operations (EDO) Manager will lead the planning and execution of high-impact KIPP events and programs, manage all aspects of event logistics, and lead financial planning and monitoring processes for programming-related activities.

This role will own and manage Intercom as the central platform for every customer interaction. You’ll design and implement smarter automations, develop self-serve content, and empower customer reps with tools that enhance their efficiency—allowing them to focus on empathy rather than repetitive tasks. You’ll collaborate closely with cross-functional teams to scale Intercom’s impact as a true force-multiplier for growth and customer experience.

This role involves overseeing all aspects of our resort operations, ensuring outstanding guest experiences, and driving business growth in this vibrant capital city. You will oversee daily resort operations, develop and implement strategic plans, ensure the highest standards of customer service, manage a diverse team, and create and maintain budgets.

The responsibilities of this role include recruitment of households to participate in the Nielsen Consumer Panel, maintain an assigned number of households to achieve weekly transmissions and quality data, check if the information collected is correct, and deliver results to their manager. This person will be held accountable for achieving in-person recruitment and installation goals.

The company is looking for a Senior Operations Specialist to lead and manage internal processes, streamline workflows, and ensure seamless communication across departments and with external clients. This role is key to keeping projects on track, improving operational efficiency, and supporting the production and administrative teams in a hands-on, organized way.

The Commercial Portfolio Operations Manager will monitor and manage assigned distributed generation solar assets, to ensure optimal performance for their client's solar photovoltaic (PV) asset portfolio, as well as energy storage projects.